About

About

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Efficient, reliable, and seamless ship agency services with expertise in vessel clearance, crew changes, spares delivery, and more, ensuring fast, transparent, and hassle-free operations. With 24/7 support and a strong network across key ports, we are committed to delivering comprehensive solutions that keep your vessel moving smoothly.

Behind

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SAMASI was founded in 2021 in Gresik, and in 2022, it relocated its headquarters and operational center to Surabaya with the hope of getting closer to customers in East Java. Over the course of four years, SAMASI has established ten branches across Indonesia. We are committed to opening more branches in the coming years to enhance. In 2025, SAMASI opened a marketing office in Jakarta, with the hope that by getting closer to customers with headquarters in Jakarta, we can provide better service and accelerate the company's growth. Connectivity between our branches, providing greater value to our customers.

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Why

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?

Care

As a ship agency company representing the interests of shipowners, we must maintain a high level of care and commitment to the interests of our customers.

Trusted

A ship agency company must be trustworthy in carrying out the assigned tasks, reliable in offering competitive pricing, and dependable in fulfilling its duties.

Commitment

As a ship agency, we prioritize commitment in our work to ensure that the services we provide maintain high standards and quality, which can be accounted for to our customers.

Solution & Innovation

All customer issues must be addressed with continuous solutions and innovations to achieve efficient operational costs.

What Our Client Say

The service has always been excellent and very satisfying. The SAMASI team in the field is highly responsive and can accommodate the owner's instructions quickly.
Capt. Agus - Pupuk Indonesia Logistic
Operational Manager
The operational team in the field is agile, highly initiative, and always provides updates without being asked. They carry out their tasks professionally and can accurately estimate operational completion times, making the process efficient and effective.
Reza - Transcoal Pasifik Tbk
Senior Operations Manager
Previously, SAMASI was a bit slow in responding, and our ship captains reported that their work speed was lacking. However, over the past year, things have completely changed. The staff is now friendly, polite, and proactive. Our captains and crew consistently give positive reports whenever SAMASI handles them. We always recommend SAMASI to our charterers to ensure smooth operations.
Lumoso Pratama Line - Capt. Mangantar
Senior Operations Manager
They have many branches, competitive pricing, and always provide updates without being asked. Their communication is polite, fast, and accurate. Although occasional miscommunication happens, they immediately take the initiative to resolve it without any negative impact on us. Many of our charterers also recommend using SAMASI.
Rendy - Patria Maritim Line Tbk
Procurement Supervisor
SAMASI has become our go-to agent when other agencies are unwilling or unable to handle our barges, especially in Palembang. That’s why we often switch agents to SAMASI in Palembang. Even late at night, their marketing team remains highly responsive, and their field operations team won’t go home until everything is completed. Keep up the spirit, SAMASI team! Wishing you even more success and expansion.
Ibu Federica - Translogis Perkasa
Operational Manager
SAMASI is great—their sales team is persistent, their pricing is more competitive, and their operations team is quick and responsive. Keep up the excellent work, and continued success to SAMASI!
Ricky wu - Habco Trans Maritim
GM Commercial
I didn’t know about SAMASI before because the ships I chartered to Cilacap and East Java never used their services. Other agents used to wait for our request before updating us on the lineup. But with SAMASI, I never have to worry or waste time asking for updates because they send them proactively. Good job! Keep up the great work, my friend.
Lambok - Bara Resource Energi
Commercial
We often use SAMASI—their employees are good-looking, fun to work with, and efficient. They work neatly and swiftly, and even our partners are satisfied with their service without any complaints. Wishing SAMASI more success and continued growth!
Rina - Titan Infra Energy
Commercial

Milestone

2021

SAMASI was initially established in Gresik, and in the same year, the headquarters was relocated to Surabaya, the second-largest city in Indonesia. In 2021, we expanded by establishing four branches in Gresik, Cilacap, Morowali, and Surabaya. In our first year, we successfully handled 62 vessels.

2022

In 2022, SAMASI continued to grow by establishing several new branches in Cilegon, Padang, and Probolinggo, successfully increasing the number of vessels handled to 175 ships.

2023

In 2023, SAMASI established new branches in Palembang and Morosi, while focusing on strengthening the company's foundation by enhancing service quality. As a result, the number of vessels handled increased to 198 ships.

2024

In 2024, SAMASI focused on increasing sales, company branding, and service quality. During this year, only one new branch was established in Morosi, while efforts were concentrated on business growth. As a result, the number of vessels handled significantly increased to 354 ships.

We go beyond expectations, delivering consistent, high-quality service that ensures seamless operations at every port. With our expertise, agility and commitment, we anticipate challenges before they arise, providing customized solutions that keep your vessel moving efficiently

Let’s Talk with Us

Samudera Makmur Agensi
Syaipull Indonesia Speaker
+62 857-1721-2656
Samudera Makmur Agensi
Juan English Speaker
+62 857-9268-1629